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Reservation Policy

On your next trip to Banff, AB whether for skiing, outdoor adventure, or leisure and relaxation, the Best Western Plus Siding 29 Lodge is an affordable and comfortable option. To make your travel plans as effortless as possible, our staff can assist you with you room reservation, hotel information, room availability and current Banff vacation packages. You can call us any time at 403-762-5575 or send us an email. Our hospitality team will be happy to assist you in any way they can.

Payment Policies Deposit Information

A valid credit card must be presented at check-in. You may pay by credit card, cash, travellers check, or Best Western Travel card upon departure. A valid credit card is required to secure your reservation. The hotel will authorize the credit card on the day of arrival (except for specially discounted prepaid reservations). If we are unable to secure authorization on the credit card, the hotel reserves the right to cancel the reservation.

Best Western Hotel Reservation Terms and Conditions

Check-in time is any time after 3 p.m. (Early check-in requests can be accommodated when available). Check-out time is 11:00 a.m. (Late check-out requests will be accommodated when possible).

This property considers guests aged 17 and under, at time of travel, to be children. Children will stay free in the same room as a paying adult when using existing bedding. (Exceptions for some special group rates and packages).

Please advise exact number of adults and children when making your booking. Hotels are always happy to have all the information they require in advance so there are no complications when you arrive.

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Things to Do in Banff

Reservation Cancellation Policies

Cancellation policy is 24 hours before day of arrival unless specified otherwise on your confirmation (some prepaid or special group rates).

Please record the cancellation number you will be given for your own records. No adjustments will be made without a cancellation number.

Extra Guests

All room rates are based on single or double occupancy (except government per diem rates).

Rollaway Beds & Cribs

Rollaway beds are available for $10: subject to availability. Cribs may be obtained complimentary; subject to availability.

Underground Parkings

Parking is available free of charge during your stay.


Please contact us directly for any special requests at 403-762-5575.

Pet Friendly Hotel Policy

Pets are permitted in rooms for a fee of $10/per night. Pets must not be left unaccompanied in rooms at any time.